Frequently Asked Questions

Prelia Biotech Group is a B2B manufacturer specializing in IVD diagnostic rapid tests and private label dietary supplements. We serve distributors, hospitals, brand owners, and e-commerce sellers across Southeast Asia, Africa, the Middle East, Europe, and Latin America.

Our manufacturing facilities are located in Malaysia, with ISO 13485 certified production lines for IVD diagnostics and GMP/Halal certified facilities for dietary supplements. Our strategic location enables efficient shipping to markets across Asia, the Middle East, and Africa.

We operate two brands: Golden Time for IVD lateral flow immunoassay rapid tests (infectious disease, drug of abuse, fertility, respiratory, and blood glucose monitoring), and Golden Daily for private label dietary supplements across 11 health categories.

We export to over 50 countries across 5 continents, with strong presence in Southeast Asia, Africa, the Middle East, Europe, and Latin America. Our regulatory team supports product registration in key markets including the EU, GCC countries, ASEAN, and African nations.

OEM (Original Equipment Manufacturing) means we manufacture products using your specifications or our existing formulas under your brand. ODM (Original Design Manufacturing) means we also handle product design and development. We offer both services with full private label customization.

Yes, private label manufacturing is our core service. We provide complete branding solutions including custom packaging design, label printing, and retail-ready packaging. White label options with generic branding are also available for faster market entry.

Absolutely. Our R&D team can develop custom formulations based on your target market requirements, ingredient preferences, and dosage specifications. We offer turnkey supplement manufacturing from concept to finished product. Contact us to discuss your custom formula needs.

Yes, we provide full packaging customization including box design, pouch artwork, label design, and multi-language instructions. Our design team can work with your brand guidelines or create new packaging concepts tailored to your target market.

Yes, we welcome customer-supplied formulas. We sign NDAs (Non-Disclosure Agreements) to protect your proprietary formulations and maintain strict confidentiality throughout the manufacturing process. Your intellectual property remains yours.

For existing formulas, sample production takes 2-3 weeks. Custom formula development requires 4-8 weeks depending on complexity. Mass production typically begins 2-4 weeks after sample approval. Contact us for a timeline tailored to your specific project.

MOQ varies by product type and format. For supplements, we offer low MOQ options starting from small quantities for emerging brands and Amazon sellers. IVD products have category-specific MOQs. Contact us with your requirements for exact quantities and pricing.

Yes, we understand that new brands need flexibility. We offer low MOQ programs specifically designed for emerging brands, e-commerce sellers, and market testing. This allows you to validate your product before committing to larger orders.

Request a quote through our contact form or WhatsApp. Please include: product category, desired format (capsules, gummies, etc.), approximate quantity, target market, and any special requirements. Our team responds within 12 hours with preliminary pricing.

Yes, we strongly recommend sample production before mass orders. Sample batches allow you to verify quality, taste (for supplements), packaging, and conduct any required market testing. Sample costs are typically credited toward your first bulk order.

We accept T/T (bank transfer), L/C (Letter of Credit) for large orders, and other negotiated terms for established partners. Typical terms are 30-50% deposit with balance before shipment. Specific terms are discussed during quotation.

Our IVD facility holds ISO 13485 and CE marking. Our supplement facility is GMP, Halal, HACCP, and ISO 22000 certified. These certifications ensure consistent quality and enable market access across Europe, the Middle East, Southeast Asia, and other regulated markets.

Yes, our supplement manufacturing facility is Halal certified. This is essential for distribution in Muslim-majority markets including the Middle East, Malaysia, Indonesia, and parts of Africa. We use Halal-compliant ingredients and maintain strict production protocols.

Yes, our IVD lateral flow rapid tests are CE marked under the In Vitro Diagnostic Regulation (IVDR), enabling legal sale throughout the European Economic Area. CE marking demonstrates compliance with EU safety and performance requirements.

Yes, our regulatory affairs team provides registration support for key markets including EU, GCC countries, ASEAN nations, and select African markets. We prepare technical documentation, stability data, and liaise with local regulatory authorities as needed.

Yes, we provide all necessary export documentation including Certificates of Analysis (COA), Certificates of Origin, Free Sale Certificates, and product specifications. Our logistics team ensures smooth customs clearance for your shipments.

Our IVD rapid tests use lateral flow immunoassay (LFIA) technology with colloidal gold conjugates. This immunochromatographic method enables qualitative detection of target analytes in 10-15 minutes without laboratory equipment, ideal for point-of-care testing.

Colloidal gold lateral flow technology offers reliability, low cost, room temperature stability, and no equipment requirements. These characteristics make our rapid tests ideal for resource-limited settings, field testing, and high-volume screening programs.

Depending on the test, we support whole blood, serum, plasma, urine, oral fluid (saliva), nasopharyngeal swab, nasal swab, and stool samples. Each product specifies compatible sample types in its documentation.

Most of our lateral flow rapid tests provide results in 10-15 minutes. Blood glucose meters deliver results in 5 seconds. Specific reading times are indicated on each product and in the instructions for use.

Our IVD rapid tests typically have a 24-month shelf life when stored at room temperature (2-30°C). Exact shelf life varies by product and is printed on each package. Stability testing ensures reliable performance throughout the stated period.

Yes, custom drug panel configurations are a key OEM differentiator. We can produce 2-14+ panel drug tests in dip card or integrated cup formats with your specified drug targets and cut-off levels. Contact us to discuss your panel requirements.

We manufacture supplements in 9 delivery formats: capsules, softgels, tablets, gummies, powders, liquids, sachets, effervescent tablets, and stick packs. Format selection depends on your target market preferences and product positioning.

Yes, all supplements produced in our facility can be Halal certified. This is especially important for distributors targeting the Middle East, Southeast Asia, and Muslim communities worldwide. Halal certification is included at no additional cost.

Yes, we offer vegan-friendly formulations using plant-based capsules and non-animal ingredients. Non-GMO options are available for most products. Specify your requirements when requesting a quote and we will confirm ingredient availability.

Yes, we can fulfill multi-format orders. Many clients order the same formula in different formats to serve different market segments or retail channels. Each format has its own MOQ, which we will clarify during quotation.

Standard production lead time is 3-5 weeks after sample approval and order confirmation. Complex custom formulations or specialty ingredients may require additional time. Rush orders can be accommodated for an expedite fee when production capacity allows.

Yes, we have experience formulating products for specific regional requirements including EU Novel Food compliance, Middle East Halal standards, and African market preferences. Our team can advise on ingredient restrictions and labeling requirements for your target market.

We ship via sea freight (FCL/LCL) for large orders and air freight for urgent or smaller shipments. Products are professionally packed for international transit with appropriate temperature controls for sensitive items. We work with major global logistics providers.

Yes, we prepare all export documentation including commercial invoices, packing lists, Certificates of Analysis, Certificates of Origin, and any product-specific certificates. Our documentation meets requirements for major importing countries.

Sea freight typically takes 2-6 weeks depending on destination. Air freight takes 3-7 days. Total lead time includes production (3-5 weeks) plus shipping. We provide estimated delivery dates when confirming your order.

Yes, we can deliver to your nominated freight forwarder in Malaysia or ship directly to your warehouse. Many clients prefer using their own logistics partners for cost optimization. We are flexible with delivery arrangements.